Privacy & Confidentiality Policy

Last updated: 28.01.2026

C Crew Aviation is committed to protecting the privacy, confidentiality, and security of personal information provided through our website and professional services. This policy explains how personal data is collected, used, stored, and protected in accordance with the EU General Data Protection Regulation (GDPR) and applicable professional standards.

1. Scope of This Policy
This policy applies to:

• Visitors to www.ccrewaviation.com
• Individuals or organisations contacting us via the website or email
• Clients engaging in aviation psychology, psychometric, or performance-related services

2. Personal Data We Collect
We may collect and process the following categories of personal data:

• Contact information (name, email address, phone number)
• Professional information (role, organisation, aviation background)
• Service-related information provided voluntarily through enquiries or assessments
• Website usage data, such as IP address, browser type, and pages visited (via cookies or analytics)

We only collect data that is necessary for legitimate professional, operational, or legal purposes.

3. Lawful Basis for Processing
Personal data is processed under one or more of the following legal bases:

• Consent — where you voluntarily provide information
• Performance of a contract — where data is required to provide agreed services
• Legitimate interests — including service delivery, safety, quality assurance, and compliance with aviation standards
• Legal obligations — where disclosure is required by law or regulatory authorities

4. Use of Personal Data
Personal data is used solely for purposes including:

• Responding to enquiries
• Delivering aviation psychology and psychometric services
• Supporting pilot selection, assessment, and performance initiatives
• Maintaining professional records
• Improving website functionality and service quality
  

We do not sell personal data to third parties

5. Confidentiality & Data Sharing
All personal and professional information is treated as confidential.
Data may only be disclosed:

• With your explicit consent
• Where required by law, regulatory authority, or court order
• Where necessary to protect safety, prevent serious harm, or comply with aviation regulatory obligations

Where third-party service providers are used (e.g., website hosting or analytics), they are contractually required to comply with GDPR and data protection standards.

6. Data Retention
Personal data is retained only for as long as necessary to fulfil the purpose for which it was collected or to meet legal, regulatory, or professional obligations. Data that is no longer required is securely deleted or anonymised.

7. Data Security
Appropriate technical and organisational measures are implemented to safeguard personal data against unauthorised access, loss, misuse, or disclosure. These include secure systems, restricted access, and data minimisation practices.

8. Cookies & Website Analytics
This website may use cookies or similar technologies to improve functionality and analyse usage. You can manage or disable cookies through your browser settings.

9. Your Rights Under GDPR
Under GDPR, you have the right to:

• Access your personal data
• Request correction or deletion
• Restrict or object to processing
• Withdraw consent at any time
• Request data portability
  

To exercise your rights, please contact us at:
support@ccrewaviation.com

You also have the right to lodge a complaint with your national data protection authority.

10. Professional Scope Disclaimer
Services provided by C Crew Aviation are non-clinical and relate to aviation psychology, psychometric assessment, human factors, and performance support. They do not constitute medical diagnosis, psychotherapy, or clinical psychological treatment.

11. Policy Updates
This policy may be updated periodically to reflect legal, regulatory, or operational changes. The most current version will always be available on this website.